Jaguar Communications Inc. United States

We at Jaguar Communications Inc. are dedicated to servicing our customers by eliminating the many levels of service providers that must be contacted to accomplish the most ordinary changes to your telecommunications infrastructure.

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General office

Jaguar Communications Inc.
1026 Glenview Dr
Pearland
Tx ,77581
United States

Phone: +1-281-482-6257
Phone: +1-281-541-6386
Site: http://www.jaguarcom.net

Contact Person

George Robertson / President
Phone: +1-281-482-6257
Phone: +1-281-541-6386

Hardware
Hosted VoIP billing service provider
International VoIP Wholesale Provider
Internet Telephony Service Provider
Internet VoIP and Video Conferencing Service Provider
SIP Billing
VoIP Billing Software Provider
Voip consulting
Voip Termination ISP

Consultancy Services
Installation and Support Services
IP devices
PC to Phone
Phone To PC
Phone To Phone
Project Mangement Services
SIP Softswitch & CPE
SIP VoIP Gateway
System Integration
Termination
Voice and Video Conferencing
Web Call
Web To Phone

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Silent Monitoring

Feature is useful for managers or senior agents of call centers. It allows monitoring phone calls between agents and clients. Silent monitoring is usually used for educating purposes, but on continuous basis in order to ensure the quality of service provided to clients and to improve productivity. At the same time, before the connection with the agent, the caller has to be informed that the conversation will be monitored with the purpose of improving service. The agents however are not aware of the fact that they are being monitored.

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