The function dials a list of telephone numbers and connects the answered calls with those who make calls, in most cases – agents. “Predictive Dialer” uses statistic algorithms in order to minimize time agents spent not by the phone.
WebPhone
WebPhone, a provider of voice over Internet Protocol (VoIP) technology, was founded in 2002. WebPhone provides PC2Phone calling service using a worldwide VoIP network. The company is based in Portugal and recently opened sales and customer service offices
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