ITG Communications Sdn Bhd Malaysia

ITG Communications SDN BHD is committed to delivering the best all around value in VoIP services. Through reliable network operations, associated with highly trained technical support staffs and a strong commitment to quality we ensure you the best.

ITG Communications SDN BHD is committed to delivering the best all around value in voice over IP services. Through reliable network operations, associated with highly trained technical support staffs and a strong commitment to quality we ensure you the best experience in all your voice Calls. We have been in business since 2003 and have been providing PSTN Call Termination as well as Calling Card solutions to our clients. We are now very active in VoIP Call termination to Local Malaysia Mobile / Fixed and also International. We trust that as long as we provide great service quality our clients we are ensured of their loyalty. For more information kindly call us or email us (kcfang@itgc.com.my)

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General office

ITG Communications Sdn Bhd
C4-4B Jalan Ampang Utama 1/1
Off Jalan Ampang, Ampang
Selangor, ,68000
Malaysia

Phone: +60-3-27720925
Site: http://www.itgc.com.my

Contact Person

KC Fang / Director
Phone: +60-3-27720925

A-Z Termination
did numbers provider
Hardware
Hosted PBX Service Provider
Hosted VoIP billing service provider
International VoIP Wholesale Provider
Internet Telephony Service Provider
Mobile VoIP
Network Service Provider
SIP Billing
VoIP Billing Software Provider
Voip consulting
Voip Termination ISP
Wholesale VoIP Carrier

Not data

3CX Phone System
Asterisk
Cisco Systems
D-LINK
Dialogic Based
Digium
grandstream
Ingate
Linksys
Mera
Quintum
SIP softphones
Welltech

a2billing
Billing system of own development
Custom Open Source Billing Solution
IP PBX
IP Phone
Our Own ASP Solution
Voip Switch
Wholesale VoIP services

ITG Communications Sdn Bhd

SISNET SPECTRUM NETWORKS SDN BHD

Providers in database: 6433

Silent Monitoring

Feature is useful for managers or senior agents of call centers. It allows monitoring phone calls between agents and clients. Silent monitoring is usually used for educating purposes, but on continuous basis in order to ensure the quality of service provided to clients and to improve productivity. At the same time, before the connection with the agent, the caller has to be informed that the conversation will be monitored with the purpose of improving service. The agents however are not aware of the fact that they are being monitored.

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