ITG Communications Sdn Bhd Malaysia

ITG Communications SDN BHD is committed to delivering the best all around value in voice over IP services. Through reliable network operations, associated with highly trained technical support staffs and a strong commitment to quality we ensure you the best experience in all your voice Calls. We have been in business since 2003 and have been providing PSTN Call Termination as well as Calling Card solutions to our clients. We are now very active in VoIP Call termination to Local Malaysia Mobile / Fixed and also International. We trust that as long as we provide great service quality our clients we are ensured of their loyalty. For more information kindly call us or email us (kcfang@itgc.com.my)

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ITG Communications Sdn Bhd
803C, Block B,
Kelana Business Centre, Lot 97, Jalan SS 7/2,
Selangor, ,47301
Malaysia

Phone: +60-3-27720925
Site: http://www.itgc.com.my

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Sisnet Spectrum Networks SB

ITG Communications Sdn Bhd

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Intelligent ACD (Automatic Call Distribution)

The ACD program basically processes the incoming calls by the principle the first called the first answered. In its turn, Intelligent ACD works slightly different and allows directing calls depending on the caller’s identification, dialed number, the time of a day and other users’ parameters, available in IVR (Interactive Voice Response). Some of programs are able to recognize the caller by the voice.

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