ISD Networks India

ISD Call is one of the leading VoIP (Voice over Internet Protocol) Service Provider specialising in Internet Telephony Solutions for various businesses, Our vision is to emerge as a major VoIP Service Provider by integrating telephony system with the cont

Now you can purchase High speed calling card from ISDCALL. You can talk enough at very less expense. We promise you extra talk-time. You can purchase ISDCALL calling cards from our company website. We offer voice clarity and more talktime than any other companies. We are ready to competitively price our products. Easy facilities are available for ISDCALL Dealers and Distributors.

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ISD Networks
Perinthalmanna
Malappuram
Kerala ,679322
India

Phone: +918907777727
Site: http://www.isdcall.com

Contact Person

Muhammed Noorudheen K / Executive Manager
Phone: +918907777727

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Silent Monitoring

Feature is useful for managers or senior agents of call centers. It allows monitoring phone calls between agents and clients. Silent monitoring is usually used for educating purposes, but on continuous basis in order to ensure the quality of service provided to clients and to improve productivity. At the same time, before the connection with the agent, the caller has to be informed that the conversation will be monitored with the purpose of improving service. The agents however are not aware of the fact that they are being monitored.

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