A feature allowing sending calls to queues or extensions based on set criteria. In example, a skill based routing where calls are directed to an agent or person, who has the most appropriate skill set in order to address the problem.
SpeedVoIP, Inc. is a leading designer and manufacturer of innovative and cost-effective VoIP telephony products, and becomes a major OEM vendor of VoIP terminal products and solutions in the rapidly growing global IP telephony market.