The system of distributing calls to agents more suitable by competence, mainly used in call service centers. The necessity for this service arose due to the big amount of incoming calls and in order to cope with them better, all calls are sorted and directed to corresponding agents.
Cloud based Sip provider, Giving acces to voice in the cloud. Cutomer based sip hosting or dedicated hosted sip. Creating backup sip pbx for omnipcx Enterprise 40X8EE sets.