Iron VoIP Brazil
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General office
Iron VoIP
Rua Tolentino Filgueiras 119 cj 82
Santos
Sao Paulo ,11060-451
Brazil
Phone: +55 (13) 3281-5000
Site: http://www.ironvoip.com.br
Iron VoIP
Rua Tolentino Filgueiras 119 cj 82
Santos
Sao Paulo ,11060-451
Brazil
Phone: +55 (13) 3281-5000
Site: http://www.ironvoip.com.br
- Hardware
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Feature is useful for managers or senior agents of call centers. It allows monitoring phone calls between agents and clients. Silent monitoring is usually used for educating purposes, but on continuous basis in order to ensure the quality of service provided to clients and to improve productivity. At the same time, before the connection with the agent, the caller has to be informed that the conversation will be monitored with the purpose of improving service. The agents however are not aware of the fact that they are being monitored.
Wifi2voice
Wifi2Voice is proud to announce that we are expanding our services to provide VoIP to all our customers nationwide. We understand that the key to winning over costumers is providing a solid track record. We offer outstanding customer service, well trained
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