A feature allowing sending calls to queues or extensions based on set criteria. In example, a skill based routing where calls are directed to an agent or person, who has the most appropriate skill set in order to address the problem.
Speedflow is a provider of high-quality VoIP (A-Z Wholesale, CLI routes, CC routes) and SMS services. The company offers VoIP software solutions (MediaCore SBC, AccuCore ERP) and custom software development services.