IPTELECOM Ireland

IPTelecom is an Irish Company focused on providing superior voice solutions to the irish business community.

We provide first class call quality to all destinations.
Competitive pricing
Excellent Support and consultancy.

Int. +353 1 6877777
Dublin 016877777

http://iptel.co
http://iptelcom.ie
http://hostedpbx.ie

Your rate:
Rating: 1/5.00/5

General office

IPTELECOM
Unit 9a Plato Business Park
Blanchardstown
Dublin 15 ,D15
Ireland

Phone: +35316877777
Site: http://www.iptel.co
Contact Person

Brian Chamberlain / CTO
Phone: +353 19017401
Phone: +353 863883003
  • A-Z Termination
  • did numbers provider
  • Hosted PBX Service Provider
  • International VoIP Wholesale Provider
  • Internet Telephony Service Provider
  • Voip consulting
  • Voip Termination ISP
  • Consultancy Services
  • Hosted PBX
  • Hosted VoIP
  • Installation and Support Services
  • Sip Trunking
  • SIP VoIP Gateway
  • Termination
  • Asterisk
  • Asterisk
Not data

Providers in database: 6433
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Silent Monitoring

Silent MonitoringFeature is useful for managers or senior agents of call centers. It allows monitoring phone calls between agents and clients. Silent monitoring is usually used for educating purposes, but on continuous basis in order to ensure the quality of service provided to clients and to improve productivity. At the same time, before the connection with the agent, the caller has to be informed that the conversation will be monitored with the purpose of improving service. The agents however are not aware of the fact that they are being monitored.

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