IPtel Kiev Ukraine
General office
IPtel Kiev
Kiev
,2232
Ukraine
Phone: +380 504 419 423
Site: http://www.iptel.kiev.ua
Contact Person
Morgidey Egor
Phone: +380 504 419 423
IPtel Kiev
Kiev
,2232
Ukraine
Phone: +380 504 419 423
Site: http://www.iptel.kiev.ua
Contact Person
Morgidey Egor
Phone: +380 504 419 423
- Hardware
- Hosted VoIP billing service provider
- International VoIP Wholesale Provider
- Internet Telephony Service Provider
- Internet VoIP and Video Conferencing Service Provider
- Network Service Provider
- Voip consulting
- Billing Software
- Call Routing VoIP Solutions
- Consultancy Services
- Fax To Fax
- Gatekeepering
- H.323 Softswitch & CPE
- H.323 VoIP Gateway
- H.323 Wireless/ GSM VoIP Solutions
- Installation and Support Services
- IP devices
- Outsourced Billing
- Partnering for Origination and Termination
- PC to Phone
- Phone To Phone
- Project Mangement Services
- System Integration
- Termination
- Cisco Systems
- Lucent
- Mera
- Quintum
- VocalTec
- Welltech
- another
Feature is useful for managers or senior agents of call centers. It allows monitoring phone calls between agents and clients. Silent monitoring is usually used for educating purposes, but on continuous basis in order to ensure the quality of service provided to clients and to improve productivity. At the same time, before the connection with the agent, the caller has to be informed that the conversation will be monitored with the purpose of improving service. The agents however are not aware of the fact that they are being monitored.
Gaytes Information Systems Private Ltd.
Gaytes Information Systems Private Ltd., a company that provides adaptable state of the art technology that fulfills all customers’ requirement in real time. Over 14 years of experience with comprehensive communication package designed to meet extensive
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