Ipsofactum Colombia
General office
Ipsofactum
Av del Rio
Cali
Valle del Cauca ,7
Colombia
Phone: +57-2-893 0644
Site: http://www.ipsofactum.com
Contact Person
Juan Guillermo Casta?eda / General Manager
Phone: +57-315- 454 3281
Ipsofactum
Av del Rio
Cali
Valle del Cauca ,7
Colombia
Phone: +57-2-893 0644
Site: http://www.ipsofactum.com
Contact Person
Juan Guillermo Casta?eda / General Manager
Phone: +57-315- 454 3281
- International VoIP Wholesale Provider
- Internet Telephony Service Provider
- SIP Billing
- Billing Software
- Call Relay VoIP Solutions
- Call Routing VoIP Solutions
- Collaboration
- Consultancy Services
- Installation and Support Services
- IP devices
- Partnering for Origination and Termination
- PC to Phone
- Phone To PC
- Project Mangement Services
- SIP Softswitch & CPE
- Audiocodes
- Billing system of own development
- Custom Open Source Billing Solution
Feature is useful for managers or senior agents of call centers. It allows monitoring phone calls between agents and clients. Silent monitoring is usually used for educating purposes, but on continuous basis in order to ensure the quality of service provided to clients and to improve productivity. At the same time, before the connection with the agent, the caller has to be informed that the conversation will be monitored with the purpose of improving service. The agents however are not aware of the fact that they are being monitored.
Pacific Internet India
Pacific Internet (PacNet) is more than just an Internet service provider. Our offerings go way beyond World Wide Web access to encompass a comprehensive range of value added services, including security, wireless, voice, and mobility and collaboration sol
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