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Shared Extension is when a group of agents has one and the same extension line. During the incoming call the phone will ring at several agents simultaneously.
Mirrored Extensions is when you have one and the same extension line on several phones, in example, in the office, at home and on the cell phone. So when someone calls your extension all you phone sets sharing the same extension will ring.
RealVoIP
Installation and repair of VoIP business phone systems. Superior support service so you get all the advantages of an internet based phone system without the hassle. Quality equipment installed to ensure optimal performance.
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