IPNS United States

IP Network Solutions is a Communications Solutions Provider for retail and wholesale markets. We specialize in putting together complete solutions for your communications needs worldwide. We serve your requirements for bandwidth, network design, VOIP, professional services, Voice, Data, Internet and eBusiness applications for the enterprise market and VOIP, routes and terminations for the Wholesale market.

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General office

IPNS
145 Schoder Ave
Woodbridge
NJ ,7095
United States

Phone: +1 732-636-2052
Site: http://www.ipnsc.com

International VoIP Wholesale Provider

Termination

Cisco Systems

None

ATSI Communications, Inc

Vcentrix, Inc.

Providers in database: 6433

Silent Monitoring

Feature is useful for managers or senior agents of call centers. It allows monitoring phone calls between agents and clients. Silent monitoring is usually used for educating purposes, but on continuous basis in order to ensure the quality of service provided to clients and to improve productivity. At the same time, before the connection with the agent, the caller has to be informed that the conversation will be monitored with the purpose of improving service. The agents however are not aware of the fact that they are being monitored.

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