Iping Ireland
General office
Iping
72 Pembroke Gardens
Ballsbridge
Dublin 4 ,Dublin 4
Ireland
Phone: +353 1 5241350
Site: http://www.iping.org
Iping
72 Pembroke Gardens
Ballsbridge
Dublin 4 ,Dublin 4
Ireland
Phone: +353 1 5241350
Site: http://www.iping.org
- Hardware
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The ACD program basically processes the incoming calls by the principle the first called the first answered. In its turn, Intelligent ACD works slightly different and allows directing calls depending on the caller’s identification, dialed number, the time of a day and other users’ parameters, available in IVR (Interactive Voice Response). Some of programs are able to recognize the caller by the voice.
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