IPgrade United States
IPgrade LTD, was formed as a wholesale provider of international voice services specialized in VoIP and advanced telecommunications solutions.IPgrade owns, operates and maintains communications infrastructure worldwide, providing high quality services and
IPgrade LTD, was formed as a wholesale provider of international voice services specialized in VoIP and advanced telecommunications solutions.IPgrade owns, operates and maintains communications infrastructure worldwide, providing high quality services and large variety of products.IPgrade`s service offerings include:Voice and data origination and termination.Network design and integration.Pre-paid calling card infrastructure support.Customized solutions for service providers worldwide.IPgrade counts among its service providers many US-based Tier 1 and Tier 2 carriers, as well as top-level competitive or monopoly carriers overseas. Leveraging existing business and infrastructure.IPgrade main attention is in the development and deployment of next-generation services characterized by the "New Public Network".
IPgrade
60 Hudson NY
New York
NY ,10013
United States
Phone: +1-212-920 8888
Site: http://www.ipgrade.com
- Internet Telephony Service Provider
- Hosted VoIP billing service provider
- Internet VoIP and Video Conferencing Service Provider
- VoIP Billing Software Provider
- Voip consulting
- Phone To Phone
- Phone To PC
- Fax To Fax
- Gatekeepering
- Outsourced Billing
- PC to Phone
- Consultancy Services
- Installation and Support Services
- Cisco Systems
- Quintum
- None
Feature is useful for managers or senior agents of call centers. It allows monitoring phone calls between agents and clients. Silent monitoring is usually used for educating purposes, but on continuous basis in order to ensure the quality of service provided to clients and to improve productivity. At the same time, before the connection with the agent, the caller has to be informed that the conversation will be monitored with the purpose of improving service. The agents however are not aware of the fact that they are being monitored.
Bits, Bytes & Baud Philippines
Bits, Bytes & Baud Philippines (BBBPhils - est. 1997) was bourne out of the necessity to provide world-class quality technical and value added services to businesses in the Philippines and abroad - on our own or through strategic partnerships with similar
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