IPCB.net United States

IPCB mission is to facilitate worldwide call termination from any IP telephony device, independent of its manufacturer, protocols and origin. IPCB seamlessly integrates with a heterogeneous infrastructure of its Members within hours after signing Membership Agreement. The company provides 24x7 support with access to multilingual specialists via phone, e-mail, and instant messengers. IPClearingBoard, Inc. has headquarters in Silicon Valley, U.S.A. and a software development office in Moscow, Russia.

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General office

IPCB.net
1840 Gateway Dr, 2nd Floor
San Mateo
California ,94404
United States

Phone: +1 (866) 744-1140
Site: http://www.IPCB.net

Contact Person

Paul Sergievski / Marketing manager
Phone: +7 (095) 744-1140 x
Phone: +7 (903) 597-5914

International VoIP Wholesale Provider

Phone To Phone
Phone To PC
Fax To Fax
Web Call

Cisco Systems
Dialogic Based
VocalTec
Quintum

IPCB.net

Technodelta Corporation

IPCB.net

Providers in database: 6433

Silent Monitoring

Feature is useful for managers or senior agents of call centers. It allows monitoring phone calls between agents and clients. Silent monitoring is usually used for educating purposes, but on continuous basis in order to ensure the quality of service provided to clients and to improve productivity. At the same time, before the connection with the agent, the caller has to be informed that the conversation will be monitored with the purpose of improving service. The agents however are not aware of the fact that they are being monitored.

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