IPC Ukraine
General office
IPC
Artema 71
Donetsk
Donetskaya ,83001
Ukraine
Phone: 380623826554
Site: http://www.ipc.ua
Contact Person
Aleksey Larushkin / Technical Director
Phone: 380623826564
IPC
Artema 71
Donetsk
Donetskaya ,83001
Ukraine
Phone: 380623826554
Site: http://www.ipc.ua
Contact Person
Aleksey Larushkin / Technical Director
Phone: 380623826564
- International VoIP Wholesale Provider
- H.323 VoIP Gateway
- PC to Phone
- Phone To Phone
- SIP VoIP Gateway
- Termination
- Web To Phone
- Cisco Systems
- Mera
- Billing system of own development
Feature is useful for managers or senior agents of call centers. It allows monitoring phone calls between agents and clients. Silent monitoring is usually used for educating purposes, but on continuous basis in order to ensure the quality of service provided to clients and to improve productivity. At the same time, before the connection with the agent, the caller has to be informed that the conversation will be monitored with the purpose of improving service. The agents however are not aware of the fact that they are being monitored.
Global Telecom Solutions
GTS provides next-generation communications solutions to enterprise customers ranging from Contact Centers and Business Process Outsourcing Centers to Service Providers. We have been committed to offering a competitive alternative in the world marketplac
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