IP Touch Communications United States
Broadsoft powered with multiple product packages to address your communications needs. Fully managed services or hybrid services to use existing broadband and phone system.
At IP Touch Communications, our commitment to you is to be the best provider of IP Application services offering Hosted VoIP, wholesale/retail carrier rate decks for termination and origination traffic, CPE solutons and Unified Communications.
You can experience a seamless communications system that DOES NOT involve additional providers like ISPs, Interconnects, and IT Management Services. All services delivered by one company. It is time to focus on your core business and not communications issues that hamper your ability to address real business revenues. Our commitment is to focus on delivering the right communications for your business needs. Experience the difference, request a price quote that includes all communication components. To ensure that your communications needs are met, we can offer a professional network evaluation to determine actual network usage and performance.
1930 Village Center Circle Suite 3-358
Las Vegas
Nevada ,89134
United States
Phone: +1 7024783777
Phone: +1 7024783777
Site: http://www.iptouchcommunications.com
Contact Person
Don Lewis / Managing Partner
Phone: +1 7024783777
Phone: +1 7024783777
- Internet Telephony Service Provider
- Termination
- Sonus Network
- another
Feature is useful for managers or senior agents of call centers. It allows monitoring phone calls between agents and clients. Silent monitoring is usually used for educating purposes, but on continuous basis in order to ensure the quality of service provided to clients and to improve productivity. At the same time, before the connection with the agent, the caller has to be informed that the conversation will be monitored with the purpose of improving service. The agents however are not aware of the fact that they are being monitored.
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