IP Telcom Group, Inc United States
General office
IP Telcom Group, Inc
2846 University Drive
Coral Springs
Fl ,33065
United States
Phone: 9547923838
Site: http://www.iptelcomgroup.com
Contact Person
Jose F. Cuetos / CEO
Phone: 9547923839
Phone: 9545888534
IP Telcom Group, Inc
2846 University Drive
Coral Springs
Fl ,33065
United States
Phone: 9547923838
Site: http://www.iptelcomgroup.com
Contact Person
Jose F. Cuetos / CEO
Phone: 9547923839
Phone: 9545888534
- International VoIP Wholesale Provider
- Internet Telephony Service Provider
- Call Routing VoIP Solutions
- E1 Bulk Wholeseller
- H.323 Softswitch & CPE
- H.323 VoIP Gateway
- H.323 Wireless/ GSM VoIP Solutions
- PC to Phone
- Phone To PC
- Phone To Phone
- SIP VoIP Gateway
- Termination
- Mera
- Quintum
- Proprietary
Feature is useful for managers or senior agents of call centers. It allows monitoring phone calls between agents and clients. Silent monitoring is usually used for educating purposes, but on continuous basis in order to ensure the quality of service provided to clients and to improve productivity. At the same time, before the connection with the agent, the caller has to be informed that the conversation will be monitored with the purpose of improving service. The agents however are not aware of the fact that they are being monitored.
Divine IT Limited
End to End Voip Solution provider. Core4Switch, Core4voip Dialer & Core4secure Billing
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