Ip ology Belgium
Ip-ology is a next-generation telecommunications company that specializes in providing innovative telecom-services to businesses. Ip-ology runs its own international telecommunications network, using the latest technologies to provide businesses with voic
Ip-ology is a next-generation telecommunications company that specializes in providing innovative telecom-services to businesses.
Ip-ology runs its own international telecommunications network, using the latest technologies to provide businesses with voice services.
Ip ology
Offerlaan 184
Gent
BE ,9000
Belgium
Phone: 3224034840
Site: http://www.ip-ology.net
- Internet Telephony Service Provider
- Voip consulting
- Voip Termination ISP
- Wireless Broadband
- Installation and Support Services
- IP devices
- Partnering for Origination and Termination
- SIP Softswitch & CPE
- SIP VoIP Gateway
- Termination
- Audiocodes
- another
Feature is useful for managers or senior agents of call centers. It allows monitoring phone calls between agents and clients. Silent monitoring is usually used for educating purposes, but on continuous basis in order to ensure the quality of service provided to clients and to improve productivity. At the same time, before the connection with the agent, the caller has to be informed that the conversation will be monitored with the purpose of improving service. The agents however are not aware of the fact that they are being monitored.
vIopcom
vIopcom is an International telecommunications company with network assets located throughout the world. Assets consist of vIopcom''s privately owned datacenters and Tier-1 access points where vIopcom peers with its providers and partners.
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