IP Communications Costa Rica
IPC offers the latest telecommunications technologies in emerging global markets. We provide transport of international voice, Internet applications and Virtual Private Networks between the USA and these global markets for corporations, telecom carriers,
IPC offers the latest telecommunications technologies in emerging global markets. We provide transport of international voice, Internet applications and Virtual Private Networks between the USA and these global markets for corporations, telecom carriers, multi-national organizations as well as applications service providers. IPC`s unique approach to solving legacy limitations is what differentiates IPC from others in today`s market. Global partnerships, a network of dependable agents and an unequaled network operations center are the keys to providing quality IP-based communications with competitive pricing.IPC brings a new approach to the telephony carrier norm by developing and managing partnerships and agents with pre-existing communications facilities and/or relationships in the country being serviced. This provides end-to-end service ability and administration of the network and its services.
San Jose
Costa Rica
Phone: +1-678-460-1475
Contact Person
Donald Hansil / VP of Marketing
Phone: +1-678-460-1475
Phone: +1-404-932-3667
- Hardware
- International VoIP Wholesale Provider
- Internet Telephony Service Provider
- Internet VoIP and Video Conferencing Service Provider
- Network Service Provider
- Voip consulting
- Call Relay VoIP Solutions
- Call Routing VoIP Solutions
- Collaboration
- Consultancy Services
- Gatekeepering
- H.323 Softswitch & CPE
- H.323 VoIP Gateway
- H.323 Wireless/ GSM VoIP Solutions
- Installation and Support Services
- IP devices
- Partnering for Origination and Termination
- Termination
- Cisco Systems
- Clarent
- Quintum
- another
Feature is useful for managers or senior agents of call centers. It allows monitoring phone calls between agents and clients. Silent monitoring is usually used for educating purposes, but on continuous basis in order to ensure the quality of service provided to clients and to improve productivity. At the same time, before the connection with the agent, the caller has to be informed that the conversation will be monitored with the purpose of improving service. The agents however are not aware of the fact that they are being monitored.
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