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IP Bridge Inc. Armenia

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General office

IP Bridge Inc.
Sundukyan
Yerevan
,12
Armenia

Phone: 37410229273
Phone: 37410229273
Site: http://www.ip-bridge.com
Contact Person

Nelly Margaryan / Relations Manager
Phone: 37410229273
  • International VoIP Wholesale Provider
  • H.323 VoIP Gateway
  • PC to Phone
  • Phone To PC
  • Phone To Phone
  • SIP VoIP Gateway
  • Web Call
  • Web To Phone
  • Mera
  • ixc
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Silent MonitoringFeature is useful for managers or senior agents of call centers. It allows monitoring phone calls between agents and clients. Silent monitoring is usually used for educating purposes, but on continuous basis in order to ensure the quality of service provided to clients and to improve productivity. At the same time, before the connection with the agent, the caller has to be informed that the conversation will be monitored with the purpose of improving service. The agents however are not aware of the fact that they are being monitored.

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maple4VOIP is a pan-European distributor/e-tailer of premier VOIP Appliance, Gateway, IP PBX, Router, and Voice/Data Card hardware telephony technologies and solutions.

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