Intertel Belgium
General office
Intertel
Steenweg op Antwerpen 74 bus 8
Turnhout
,B-2300
Belgium
Phone: +32 1445 3336
Site: http://www.interteltelecom.com
Contact Person
Harry Coolen / General Manager
Phone: +32 1445 3336
Phone: +32 475 747 334
Intertel
Steenweg op Antwerpen 74 bus 8
Turnhout
,B-2300
Belgium
Phone: +32 1445 3336
Site: http://www.interteltelecom.com
Contact Person
Harry Coolen / General Manager
Phone: +32 1445 3336
Phone: +32 475 747 334
- Hardware
- International VoIP Wholesale Provider
- Internet Telephony Service Provider
- VoIP Billing Software Provider
- Voip consulting
- Billing Software
- Call Relay VoIP Solutions
- Call Routing VoIP Solutions
- Consultancy Services
- E1 Bulk Wholeseller
- Gatekeepering
- Termination
- Audiocodes
- Billing system of own development
Feature is useful for managers or senior agents of call centers. It allows monitoring phone calls between agents and clients. Silent monitoring is usually used for educating purposes, but on continuous basis in order to ensure the quality of service provided to clients and to improve productivity. At the same time, before the connection with the agent, the caller has to be informed that the conversation will be monitored with the purpose of improving service. The agents however are not aware of the fact that they are being monitored.
Citel Technologies Inc.
Citel''s solutions fit into a broad range of industries, including local government, healthcare, retail, financial services, and more. And our breadth of products and services are designed to serve enterprises ranging from SMEs to complex multi-national e
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