Interneto pasaulis Lithuania
The main activity of UAB
The main activity of UAB
General office
Interneto pasaulis
Subaciaus str. 15/2-53
Vilnius
,LT-01126
Lithuania
Phone: 37070044001
Phone: 37069993090
Site: http://ipasaulis.lt
Contact Person
Vidmantas Lapkauskas / general manager
Phone: 37070044001
Phone: 37069993090
Interneto pasaulis
Subaciaus str. 15/2-53
Vilnius
,LT-01126
Lithuania
Phone: 37070044001
Phone: 37069993090
Site: http://ipasaulis.lt
Contact Person
Vidmantas Lapkauskas / general manager
Phone: 37070044001
Phone: 37069993090
- Internet Telephony Service Provider
- Call Relay VoIP Solutions
- Data Conferencing
- Fax To Fax
- Installation and Support Services
- PC to Phone
- Phone To PC
- Phone To Phone
- SIP Softswitch & CPE
- SIP VoIP Gateway
- net.com
- Proprietary
Feature is useful for managers or senior agents of call centers. It allows monitoring phone calls between agents and clients. Silent monitoring is usually used for educating purposes, but on continuous basis in order to ensure the quality of service provided to clients and to improve productivity. At the same time, before the connection with the agent, the caller has to be informed that the conversation will be monitored with the purpose of improving service. The agents however are not aware of the fact that they are being monitored.
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