Internet Solutions South Africa

Internet Solutions is South Africa

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General office

Internet Solutions
Sloane Street, Bryanston, South Africa
Johanessburg
Gauteng ,2010
South Africa

Phone: +27(0)11 575 1000
Phone: +27(0)11 575 3542
Site: http://www.is.co.za

International VoIP Wholesale Provider
Internet VoIP and Video Conferencing Service Provider
Voip Termination ISP
Wireless Broadband

Call Relay VoIP Solutions
Call Routing VoIP Solutions
H.323 Softswitch & CPE
H.323 VoIP Gateway
H.323 Wireless/ GSM VoIP Solutions
Partnering for Origination and Termination
SIP Softswitch & CPE
SIP VoIP Gateway
System Integration
Termination
Voice and Video Conferencing

Cisco Systems

MIND

Internet Solutions

VoizTel

Providers in database: 6433

Silent Monitoring

Feature is useful for managers or senior agents of call centers. It allows monitoring phone calls between agents and clients. Silent monitoring is usually used for educating purposes, but on continuous basis in order to ensure the quality of service provided to clients and to improve productivity. At the same time, before the connection with the agent, the caller has to be informed that the conversation will be monitored with the purpose of improving service. The agents however are not aware of the fact that they are being monitored.

View more WIKI

Urban WiMAX

Urban WiMAX is a communications company that provides businesses with carrier class, high speed symmetric bandwidth, at least 50% cheaper than comparable services.

The company was established in 2005 by a management team with over a hundred years