INTERNATIONAL VOICE GLOBAL CONNECT Colombia

Terminación de llamadas internacionales con alta calidad y precios wholesale

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General office

INTERNATIONAL VOICE GLOBAL CONNECT
BOGOTA
D.C.
Colombia

Phone: +57 (1) 508-7708
Site: http://www.ivgc.net

Contact Person

Margarita Parra / Project Manager for Latin America
Phone: +57 (1) 508-7708

Billing and Routing Solution
call centers
Hosted PBX Service Provider
Internet Telephony Service Provider
Mobile VoIP
Wholesale VoIP Carrier

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Porta One

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Vozipya Telefonia IP

cyberexito.com

Providers in database: 6433

Silent Monitoring

Feature is useful for managers or senior agents of call centers. It allows monitoring phone calls between agents and clients. Silent monitoring is usually used for educating purposes, but on continuous basis in order to ensure the quality of service provided to clients and to improve productivity. At the same time, before the connection with the agent, the caller has to be informed that the conversation will be monitored with the purpose of improving service. The agents however are not aware of the fact that they are being monitored.

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One Unified

One Unified specializes in consulting IP Telephone solutions for small and medium size businesses. For businesses on a tight budget but still want the all the bells and whistles, we recommend and use the Asterisk Telephone Solution. You can have the best

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