Interaccess Sri Lanka

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General office

Interaccess
195 High Level Road
Colombo 06
,600
Sri Lanka

Phone: 94773792290

Contact Person

Callistus Fonseka / Manager
Phone: 94773792290
Phone: 94773792290

International VoIP Wholesale Provider

Web To Phone

Quintum

GT
NTS Billing

Interaccess

VI Network

Providers in database: 6433

Intelligent ACD (Automatic Call Distribution)

The ACD program basically processes the incoming calls by the principle the first called the first answered. In its turn, Intelligent ACD works slightly different and allows directing calls depending on the caller’s identification, dialed number, the time of a day and other users’ parameters, available in IVR (Interactive Voice Response). Some of programs are able to recognize the caller by the voice.

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