Intelcom San Marino
- International VoIP Wholesale Provider
- Voip Termination ISP
- Call Relay VoIP Solutions
- Call Routing VoIP Solutions
- H.323 VoIP Gateway
- Termination
- VocalTec
- another
Feature is useful for managers or senior agents of call centers. It allows monitoring phone calls between agents and clients. Silent monitoring is usually used for educating purposes, but on continuous basis in order to ensure the quality of service provided to clients and to improve productivity. At the same time, before the connection with the agent, the caller has to be informed that the conversation will be monitored with the purpose of improving service. The agents however are not aware of the fact that they are being monitored.
MalaTelecom
Mala Telecom is a Telecom solutions provider, established in 1993 as a call shop in the city of Arbil. Our aim and goal is to offer an alternative of the communication services in Kurdistan and Iraqi markets, based on satellite systems.
The primary t
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