Intelcom San Marino
- International VoIP Wholesale Provider
- Voip Termination ISP
- Call Relay VoIP Solutions
- Call Routing VoIP Solutions
- H.323 VoIP Gateway
- Termination
- VocalTec
- another
The system of distributing calls to agents more suitable by competence, mainly used in call service centers. The necessity for this service arose due to the big amount of incoming calls and in order to cope with them better, all calls are sorted and directed to corresponding agents.
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