Intej Communications Armenia

IntEj Communications is dedicated to providing high quality internet calls for very low prices. We use the very latest technology in our web dialer and utilize our parent company`s high quality voice network to ensure our customers get the best service available. IntEj Communications is a newly developed Company entirely devoted to telecommunications and offering services like PC to phone, phone to phone and VoIP, established 2002 to offer IP Telephony services throughout the World.

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General office

Intej Communications
Komitas 49
Yerevan
,375051
Armenia

Phone: +374 9 481 167
Phone: +374 1 239 212

Contact Person

Vardan Berberyan / Director
Phone: +374 1 239 212
Phone: +374 9 481 167

Hosted VoIP billing service provider
International VoIP Wholesale Provider
VoIP Billing Software Provider

Billing Software
Call Routing VoIP Solutions
Gatekeepering
H.323 Softswitch & CPE
H.323 VoIP Gateway
SIP Softswitch & CPE
SIP VoIP Gateway
Termination

Cisco Systems

Intarnet Ltd.

Armnetcall

Providers in database: 6433

Silent Monitoring

Feature is useful for managers or senior agents of call centers. It allows monitoring phone calls between agents and clients. Silent monitoring is usually used for educating purposes, but on continuous basis in order to ensure the quality of service provided to clients and to improve productivity. At the same time, before the connection with the agent, the caller has to be informed that the conversation will be monitored with the purpose of improving service. The agents however are not aware of the fact that they are being monitored.

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