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InfoLink Russia

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General office

InfoLink
Huzangay 14
Cheboksary
,428000
Russia

Phone: +7-(8352)-66-58-00
Site: http://www.info-link.ru
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Routing Based on Skill Level

Routing Based on Skill Level The system of distributing calls to agents more suitable by competence, mainly used in call service centers. The necessity for this service arose due to the big amount of incoming calls and in order to cope with them better, all calls are sorted and directed to corresponding agents.

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United Kingdom Hostcomm Ltd

Hostcomm provides hosted telephony and contact centre services to businesses based on Voice over Internet Protocol (VoIP) technologies. Hostcomm enables organisations to reduce cost and enhance their competitive edge with services based on VoIP technologies. Our services include Hosted Telephony, Hosted Predictive Dialler, SIP trunks, Unified Communications and Hosted Contact Centres.

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