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InfoLink Russia

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General office

InfoLink
Huzangay 14
Cheboksary
,428000
Russia

Phone: +7-(8352)-66-58-00
Site: http://www.info-link.ru
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Intelligent ACD (Automatic Call Distribution)

Intelligent ACD (Automatic Call Distribution) The ACD program basically processes the incoming calls by the principle the first called the first answered. In its turn, Intelligent ACD works slightly different and allows directing calls depending on the caller’s identification, dialed number, the time of a day and other users’ parameters, available in IVR (Interactive Voice Response). Some of programs are able to recognize the caller by the voice.

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Kenya Sahannet Limited

SAHANNET builds highly scalable digital business solutions that are aimed at aiding companies in their growth and helping them realize their fullest potential on- and off-line. Focusing on the three most important business growth aspects, reaching your pr

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