IMS Assist United States

IMS Assist

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General office

IMS Assist
8866 Goose Landing Circle
Columbia
MD ,21045
United States

Phone: 202 730 9832
Site: http://imsassist.com/

International VoIP Wholesale Provider
Voip Termination ISP

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Routing Based on Skill Level

The system of distributing calls to agents more suitable by competence, mainly used in call service centers. The necessity for this service arose due to the big amount of incoming calls and in order to cope with them better, all calls are sorted and directed to corresponding agents.

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