Impro Labs LLC United States
Voice Over IP (VOIP) communications have became the major trend in international calling. As the IP communication is done over internet, good internet connectivity with high bandwidth is required to ensure good quality of service. This is where our Optima
Improlabs is a New Jersey, USA based IT solutions company specialized in the communications and IT based services. We are continuously working in the communications and IT domains to bring something new and innovative for the customers.Our products and services include but not limited to IP telephony (VOIP) and communications products. We always strive To provide top quality services our clients at very much affordable pricing.Optima Saver is a product of Improlabs LLC.
Impro Labs LLC
Hannah Drive
Dayton
New Jersey
United States
Site: http://www.optimasaver.com
Feature is useful for managers or senior agents of call centers. It allows monitoring phone calls between agents and clients. Silent monitoring is usually used for educating purposes, but on continuous basis in order to ensure the quality of service provided to clients and to improve productivity. At the same time, before the connection with the agent, the caller has to be informed that the conversation will be monitored with the purpose of improving service. The agents however are not aware of the fact that they are being monitored.
Citel Technologies Inc.
Citel''s Portico TVA enables organizations to deliver high-value Voice over IP features and applications to digital and analog PBX telephones already working and in place over existing infrastructure. Enterprises avoid the need for expensive network asses
Read moreTop countries:
United States 1294
India 440
United Kingdom 425 Canada 348
Bangladesh 338
China 142
Pakistan 134
Australia 133
Spain 123
Russia 114View all countries