Imply IT Business Solutions South Africa
Our VoIP solutions are cost-effective, low-maintenance, and flexible enough to handle all voice and data networking for small business up to call centers of more than 5000 users.
Imply IT boasts a team of Microsoft and Linux technical and expert application consultants, along with project management professionals, who will assist you at every stage of your project
General office
Imply IT Business Solutions
46 Kensington Drive
Durban
KwaZulu Natal ,4051
South Africa
Phone: 0873536576
Phone: 0315711510
Site: http://www.implyit.co.za
Contact Person
Clayton Roberts / Sales Director
Phone: 0315711510
Phone: 0824494819
Imply IT Business Solutions
46 Kensington Drive
Durban
KwaZulu Natal ,4051
South Africa
Phone: 0873536576
Phone: 0315711510
Site: http://www.implyit.co.za
Contact Person
Clayton Roberts / Sales Director
Phone: 0315711510
Phone: 0824494819
- Network Service Provider
- Collaboration
- Asterisk
- Billing system of own development
Feature is useful for managers or senior agents of call centers. It allows monitoring phone calls between agents and clients. Silent monitoring is usually used for educating purposes, but on continuous basis in order to ensure the quality of service provided to clients and to improve productivity. At the same time, before the connection with the agent, the caller has to be informed that the conversation will be monitored with the purpose of improving service. The agents however are not aware of the fact that they are being monitored.
Voz Telecom
VOZ telecom has provided a committed platform to the telecommunications industry within South Africa and internationally. This group consists of highly experienced engineers, that allows for more focus and less errors that any company can gain from. Our
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