The system of distributing calls to agents more suitable by competence, mainly used in call service centers. The necessity for this service arose due to the big amount of incoming calls and in order to cope with them better, all calls are sorted and directed to corresponding agents.
As a division of FatPort, Canada`s most established wireless Internet access provider, the mobitus team is dedicated to making communication easy. mobitus works wherever there`s an Internet connection - whether it`s a wi-fi hotspot caf