Integration of real time products, such as chat, telephony (including IP telephony), video conferences, call control and speech recognition, together with “un-real” time products such as voice mail, SMS messages and Fax. “Unified Communications” is not a standalone product, but a set of products, which present a constant user’s interface among many devices and media types.
Citel’s Portico TVA enables enterprises to connect existing voice infrastructure to a new VoIP platform, saving up to 70% over other VoIP migration alternatives.Citel’s products help eliminate common objections.