iCon Systems LLC Dubai United Arab Emirates

We providing 100% secure calling card for anywhere supported gurentee.

Dilse Call is Fully dedicated Mobile Dialer and Pc2Phone Service Provider.

Call for all....time service provide...
iCon Dialer
Cell in BD +88 01678 171380

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iCon Systems LLC Dubai
142/4 Azman
Azman
Azmzn ,18079
United Arab Emirates

Phone: +971-0
Phone: +971
Site: http://www.iCallsystem.com

A-Z Termination
International VoIP Wholesale Provider
Mobile VoIP

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Silent Monitoring

Feature is useful for managers or senior agents of call centers. It allows monitoring phone calls between agents and clients. Silent monitoring is usually used for educating purposes, but on continuous basis in order to ensure the quality of service provided to clients and to improve productivity. At the same time, before the connection with the agent, the caller has to be informed that the conversation will be monitored with the purpose of improving service. The agents however are not aware of the fact that they are being monitored.

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