hms4voip United Arab Emirates

WE ARE PROVIDING SERVICES TO ALL GCC RESELLERS AS PC 2 PHONE AND MOBILE 2 MOBIL.

we are providing whole sales and retail.

Your rate:
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General office

hms4voip
HMS4VOIP
DUBAI
DUBAI ,11765
United Arab Emirates

Phone: +971501661497
Site: http://www.hms4voip.com
Contact Person

Mohamed Salahudeen / SALES MANAGER
Phone: +971501661497
  • A-Z Termination
Not data
  • Asterisk
  • Billing system of own development

Providers in database: 6433
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Silent Monitoring

Silent MonitoringFeature is useful for managers or senior agents of call centers. It allows monitoring phone calls between agents and clients. Silent monitoring is usually used for educating purposes, but on continuous basis in order to ensure the quality of service provided to clients and to improve productivity. At the same time, before the connection with the agent, the caller has to be informed that the conversation will be monitored with the purpose of improving service. The agents however are not aware of the fact that they are being monitored.

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