High Intellectual Technologies, Inc. Canada

High Intellectual Technologies (HIT) is a leading provider of next-generation telecommunications solutions. Our expertise in Voice Over IP technology allows us to deliver high-impact, low-cost solutions to both residential customers and businesses.Our focus is always on the customer: delivering solutions that exceed your needs, at a price that can`t be beat! Call HIT today to begin your journey towards clearer, lower cost, ready-when-you-need-it calling.

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General office

High Intellectual Technologies, Inc.
675 Cochrane Drive, East Tower, 6th floor
Markham
Ontario ,L3R 0B8
Canada

Phone: +1 (416) 548-9700
Site: http://www.hitcalls.com

Contact Person

Sergey Kuznetsov / President/CEO
Phone: +1(416) 548-9700
Phone: +1(647) 287-8448

International VoIP Wholesale Provider
Internet Telephony Service Provider
Voip consulting

Consultancy Services
Installation and Support Services
PC to Phone
Phone To PC
Phone To Phone
SIP Softswitch & CPE
SIP VoIP Gateway
System Integration

Dialogic Based

Billing system of own development

Symmetric Broadband Peer 1 Network

Unlimitel

Providers in database: 6433

Silent Monitoring

Feature is useful for managers or senior agents of call centers. It allows monitoring phone calls between agents and clients. Silent monitoring is usually used for educating purposes, but on continuous basis in order to ensure the quality of service provided to clients and to improve productivity. At the same time, before the connection with the agent, the caller has to be informed that the conversation will be monitored with the purpose of improving service. The agents however are not aware of the fact that they are being monitored.

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