Heswick Switzerland

Heswick is a company that works for a number of years in Telecommunications developing hardware and software solutions dedicated to telephony services management.

Heswick is a company that works for a number of years in Telecommunications developing hardware and software solutions dedicated to telephony services management.

Through international agreements with emerging markets companies like East Europe, Africa, the Far East and the strategic Countries like USA, we have developed an international network that is able to offer to the Swiss and Foreign Telephone Companies a quality international traffic (both in termination and collection) and at competitive prices.

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General office

Heswick
Via Motta, 24
Chiasso
Ticino ,6830
Switzerland

Phone: +41 91 6829676
Site: http://www.heswick.ch

Hardware
International VoIP Wholesale Provider
Internet Telephony Service Provider

Call Relay VoIP Solutions
Call Routing VoIP Solutions
Project Mangement Services
SIP Softswitch & CPE
SIP VoIP Gateway
Termination

Audiocodes
VocalTec

Billing system of own development

Heswick

IT TIime sa

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Intelligent ACD (Automatic Call Distribution)

The ACD program basically processes the incoming calls by the principle the first called the first answered. In its turn, Intelligent ACD works slightly different and allows directing calls depending on the caller’s identification, dialed number, the time of a day and other users’ parameters, available in IVR (Interactive Voice Response). Some of programs are able to recognize the caller by the voice.

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