Allows the calling subscriber automatically finding available (for example, “not busy”) agents from the telephone group. Every extension will be checked until the “free” extension is not reached. The extension will be omitted if the agents are on the telephone or have set their extension as “blocked”.
Telepacket offers technologically advanced and cost-effective VoIP optimization, SBO optimizer and VoIP anti-clocking solution to help you improve quality of calls without increase the calling cost.