Shared Extension is when a group of agents has one and the same extension line. During the incoming call the phone will ring at several agents simultaneously.
Mirrored Extensions is when you have one and the same extension line on several phones, in example, in the office, at home and on the cell phone. So when someone calls your extension all you phone sets sharing the same extension will ring.
Ip ology
Ip-ology is a next-generation telecommunications company that specializes in providing VoIP-services to businesses. Ip-ology runs its own telecommunications network, using the latest technologies to provide businesses with voice- and data-services.
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