The system of distributing calls to agents more suitable by competence, mainly used in call service centers. The necessity for this service arose due to the big amount of incoming calls and in order to cope with them better, all calls are sorted and directed to corresponding agents.
A Tel team will have the pleasure to be in contact with your revered company, aiming to start a mutually rewarding business relationship!
Looking forward to hear from you soon on sales@atelecommunication.com.