hapu & Company Sri Lanka

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General office

hapu & Company
317/2, Mandawala Road, Malamulla
Panadura
,94
Sri Lanka

Phone: 940718172819
Site: http://www.alphatelevoice.com

Contact Person

Sampath Hapuarachchi / Director - MKT
Phone: 940718172819

International VoIP Wholesale Provider
Internet Telephony Service Provider
Voip Termination ISP

Call Routing VoIP Solutions
SIP Softswitch & CPE
SIP VoIP Gateway

Quintum

None

Global Internet Technologies

Interaccess

Providers in database: 6433

Intelligent ACD (Automatic Call Distribution)

The ACD program basically processes the incoming calls by the principle the first called the first answered. In its turn, Intelligent ACD works slightly different and allows directing calls depending on the caller’s identification, dialed number, the time of a day and other users’ parameters, available in IVR (Interactive Voice Response). Some of programs are able to recognize the caller by the voice.

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