The system allows managing traditional voice and IP channels. It provides a full control of the communication process between the contact centre and the client as well as allowing processing incoming and outgoing calls made by the same agents.
MalaTelecom
Mala Telecom is a Telecom solutions provider, established in 1993 as a call shop in the city of Arbil. Our aim and goal is to offer an alternative of the communication services in Kurdistan and Iraqi markets, based on satellite systems.
The primary t
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