GuoxinChina China

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General office

GuoxinChina
hangzhou
hangzhou
zhejiang ,310009
China

Phone: 0086-571-88473495
Phone: 0086-571-88473495
Site: http://www.meetvoip.com

Contact Person

jianzhong zou / manager
Phone: 0086-0571-88473495

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Internet VoIP and Video Conferencing Service Provider
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ATOP Tecnology Co., Ltd

Providers in database: 6433

Intelligent ACD (Automatic Call Distribution)

The ACD program basically processes the incoming calls by the principle the first called the first answered. In its turn, Intelligent ACD works slightly different and allows directing calls depending on the caller’s identification, dialed number, the time of a day and other users’ parameters, available in IVR (Interactive Voice Response). Some of programs are able to recognize the caller by the voice.

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