GULFSIP Technology Bahrain
GULFSIP Technology
Office 21- Building 134 - Complex 335 . Atyatallah abdulrahman St.
Um - Alhasm
Bahrain
Bahrain
Phone: +973-80001015
Site: http://www.gulfsip.com
Office 21- Building 134 - Complex 335 . Atyatallah abdulrahman St.
Um - Alhasm
Bahrain
Bahrain
Phone: +973-80001015
Site: http://www.gulfsip.com
- Hosted VoIP billing service provider
- International VoIP Wholesale Provider
- Internet Telephony Service Provider
- Internet VoIP and Video Conferencing Service Provider
- SIP Billing
- VoIP Billing Software Provider
- Voip consulting
- Billing Software
- H.323 VoIP Gateway
- Hosted VoIP
- IP devices
- PC to Phone
- Phone To PC
- Phone To Phone
- SIP VoIP Gateway
- Voice and Video Conferencing
- Web Call
- Web To Phone
- Audiocodes
- Huawei VoIP Products
- SIP softphones
- Billing system of own development
- Our Own ASP Solution
- PortaSIP
Feature is useful for managers or senior agents of call centers. It allows monitoring phone calls between agents and clients. Silent monitoring is usually used for educating purposes, but on continuous basis in order to ensure the quality of service provided to clients and to improve productivity. At the same time, before the connection with the agent, the caller has to be informed that the conversation will be monitored with the purpose of improving service. The agents however are not aware of the fact that they are being monitored.
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