Gulfphone United Kingdom
General office
Gulfphone
London
United Kingdom
Phone: +44 790 090 0500
Contact Person
Zaman Kan / CO
Phone: +44 790 090 0500
Gulfphone
London
United Kingdom
Phone: +44 790 090 0500
Contact Person
Zaman Kan / CO
Phone: +44 790 090 0500
- Internet Telephony Service Provider
- Web Call
- Cisco Systems
- MIND
Feature is useful for managers or senior agents of call centers. It allows monitoring phone calls between agents and clients. Silent monitoring is usually used for educating purposes, but on continuous basis in order to ensure the quality of service provided to clients and to improve productivity. At the same time, before the connection with the agent, the caller has to be informed that the conversation will be monitored with the purpose of improving service. The agents however are not aware of the fact that they are being monitored.
OneTransit Infocom Pte. Ltd.
OneTransit provides alternate costs reduction solutions for companies who compete fiercely in the Telco and corporate business environment. A licensed Operator with its head quarter in Singapore, OneTransit acquires extensive experiences in Asian infocomm
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